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Wedding crest are paintings, for this reason they are not logo, they cannot be vector.

Type of files: png (transparent), jpg

Please note: venue and pet portraits are based on one photo.

You need to choose a good photo with:

- at least 2000px
- good colors that reflects reality
- the pose and prospect you want in the portrait

After I paint the portrait I can change some details (adjust colors, add spots, fur), but for example, I cannot change the pose of your pet, because I need to make another portrait based on another photo.

For custom products:

Design : first proof in 1-10 days. I offer unlimited revisions: for every revision I need up to 24 hours.

Printing: 7-10 working days
Shipping: 3-10 working days

Please note, I'm not responsible for shipping delays or customs

Custom art - wedding crests, pet and venues portraits, signature cocktail signs

290gms textured cotton paper
Digitally printed - colors

Invitations and other stationery

Textured cotton paper 18 or 20 pt
Digitally printed - colors

Digital files options

PNG or JPG with white and transparent background

Where do you make prints?

I print with professional printers in:
Canada, USA, UK specialized in fine art prints.

Can I order now but do the design later?

Yes! You can start design process when you want.

Can you ship/provide the original painting?

In Italy we have a law that oblige me to request a special certificate in order to ship an original painting. That take too long time (don't depends by me but by italian Authority). So, yes, I can but I cannot give you turnaround time for this.

Which is the difference from crest and crest+invite?

With crest, you get only the crest, with crest+invite you get the crest + the invitation card (the invitation have additional design).

Can you ship crest original painting?

No, crest are made by painting all the elements (every flowers, leaves, dog/venue portrait, crest shape, letters...) SEPARATELY. So there is not an original painting.
Please read my process on crest description.

Can you provide a vector file for wedding crest and other illustrations?

All my illustrations are watercolor paintings, I scan them with 300 dpi (on request I can do also 600 dpi). They are raster image, a painting cannot be vectorized. If I do that, it will loss quality. Don't worry, every image I provide have 300 dpi (the standard for printing files). You can print the file on the size provided (for crest is 16x18" but you can request other sizes with a separate quote. Other sizes are not included on basic price.)

Can you provide PNG with transparent background?

Yes, it's included in wedding crests, and other main products.

What type of files do you provide for crests?

PNG and JPG with white and transparent background.Crest with pet/venuecrest without pet/venuefile about pet/venue portrait.

I have a wedding business or other, can I use the crest as logo or for other commercial material (printed or social media/web)?

No, the prices you see in this website are for personal license (for a bride who use illustrations for her wedding). If you need to use my products for your business, you need to buy a commercial license +€80.
But please note, I'm an illustrator, and wedding crest are not logos. It's not professional for you to use an illustration as a logo. Otherwise you can use a crest, or a venue portrait to make decorative signs, on social media, etc...

Are your illustrations digital computer generated / a trick with an app?

Someone ask me this, and I was a bit disappointed, because to make a venue or dog portrait I need 3-4 hours.

To make portraits of venues and dogs I need high resolution photos with the perspective you want to appear in the painting.

High resolution (big image) it’s important because I’m able to see as many details as possible in order to include them on the painting. 

After your purchase, I’ll start with a drawing of your venue/dog.

I scan it and I send to you via email.

When you approve drawing (you can also request changes), I’ll start the painting.

I send to you also this proof. You can approve it or ask for changes.

Also in this final step, you can ask as many revisions you want. 

Dog portraits are digital paintings: I paint it with a graphic tablet and a digital pen. You can ask revisions. 

For flowers and greenery, I start directly painting them. Then, I scan paintings and I edit them. 

Every element of a crest (every flowers, every leave, portrait, etc) is painted separately so I can edit them, and offer you unlimited revisions: you can ask how many revisions you need. 

I do a little color correction to the scanned image.

Can you send me original painting?

Yes, but it's a long process, because in Italy I need a certificate from Fine Arts Authority to export a painting.

Are the colors in your photos exactly the same as in the prints?

I pay a lot of attention to monitor calibration and test prints. Due to the nature of Digital (RGB Colors) versus Printing (CMYK Colors), slight color variation may occur based on the calibration of your monitor. I recommend to do test prints before printing in bulk.

How many revisions do you offer on custom crest, suite, illustrations?

All my crest, suite, venue & pet portrait, custom illustrations have UNLIMITED revisions. Please note, after you approved the file you cannot ask other revisions.

About typos errors & assembly on printed invitations

I will in no event be responsible for errors approved by clients. If there is a typo, I offer reprints at a reduced rate. However, if you receive an incorrect print that does not match the proofs you approved, I will take full responsibility and provide complimentary reprints.

Do you make proofs before purchase?

No, I can't work for free. Every illustrations I made takes me hours of works. You can customize your illustration. I offer unlimited revisions, so you can made every change you need.

Availability on custom orders and turnaround time

My turnaround time for custom illustrations is 5-10 days. Turnaround time depends on how do you reply to me to make changes (example: if you reply with many days of delay). In the majority of cases, I provide a first proof in 24/48 hours, then you can make any changes you want, and after that, time depends on how faster you reply to me. I suggest to download the Etsy app for this purpose.

Refund on custom orders

Please note, because of the nature of these items, I can't accept returns, cancellations and refunds for templates/printables and custom illustrations: wedding crest, pet & venue paintings, etc... Otherwise: with all custom illustrations you have unlimited revisions, so I can change your illustrations as many times you want (after you approved it, you cannot ask other revisions).

Free shipping over €35

Shipping costs for orders up to €35

Package to USA €6
International shipping €19

Shipping times

Custom products

After you approved design (times depends on how many changes you will request), you will receive your products in 7-15 working days. I'm not responsible for delays due to shipping couriers.

Travel prints

You will receive your products in 7-15 working days. I'm not responsible for delays due to shipping couriers.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns

I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery

I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

-Custom or personalized orders

-Digital downloads

-Items on sale

-Deposits for wedding pre-bookings 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping costs are not refundable.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.